Research Article
Knowledge Transfer Theory for Me and Us
Published: January 2005 · Vol. 34, No. 3 · pp. 739-781
Abstract
This study is a hermeneutic investigation of organizational members' knowledge transfer experiences. Using a grounded theory approach, this study sought to gain an in-depth understanding of why knowledge transfer intentions arise in individuals within organizations and how these intentions are connected to knowledge transfer behaviors, focusing on individuals' psychological states that have been neglected in prior research. The results revealed that organizational members' knowledge transfer is driven by a sense of collective consciousness, self-interest, and emotional states, and knowledge transfer experience types were broadly classified into six categories: the mutually beneficial knowledge transfer type, the altruistic knowledge transfer type, the self-interest-seeking knowledge transfer type, the emotion-dependent mixed type of knowledge transfer or non-transfer, the self-centered knowledge non-transfer type, and the indifferent avoidance knowledge non-transfer type. This study is significant in that it highlighted the importance of individuals in organizational knowledge management and demonstrated the importance of their psychological states. Furthermore, through this study, practitioners will be able to find specific prescriptions for resolving problems inherent in knowledge management activities currently being carried out in companies.
