디지털 환경에서의 다문서 선택, 사용의 영향 요인 분석 — 어떤 사람이 가짜 뉴스, 거짓 정보에 넘어가는가?
장성민
인하대학교
Korea Business Review 57권 2호 245-294 (2022)
초록
이 연구는 디지털 환경에서의 다문서 선택과 사용에 영향을 미치는 요인을 분석하기 위한 목적으로 수행되었다. 이를 위해 내용 관련성과 출처 신뢰성(저자 전문성)을 개체 내 요인으로 삼아 네 개의 범주에 걸친 총 16개의문서를 디지털 환경에 구현하고, 고등학생 450명을 표집하여 이들이 어떤속성의 문서를 선택하고 사용하는지 반복측정 분산분석을 사용하여 살펴보았다. 또한 ‘문화 다양성’에 대한 화제 친숙도와 인식론적 신념 수준을 개체간 요인으로 삼아 재분석함으로써 개인차 요인에 따라 다문서 선택과 사용이 어떻게 달라지는지 검토하였다. 분석 결과, 참여자들은 전반적으로 저자 전문성보다 내용 관련성에 더주의를 기울이는 것으로 나타났다. 사전지식 수준이 낮은 참여자가 더 많은문서를 선택하되, 문서로부터 정보 단위를 추출하여 자신의 글에 사용할 때에는 사전지식 수준이 높은 참여자가 보다 정교화된 수행을 보이고 있었다. 인식론적 신념 수준에 따라서는 소박한 신념의 참여자가 더 많은 문서를 선택하고 사용하고 있었다.
키워드
다문서 문식성디지털내용 관련성출처 신뢰성저자 전문성화제 친숙도사전지식인식론적 신념
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