Korea Business Review

Korea Business Review

Edited by: Hyoung-Goo Kang Print ISSN: 2951-3596 Online ISSN: 2951-360X © THE KOREAN ACADEMIC SOCIETY OF BUSINESS ADMINISTRATION. Frequency: Quarterly (four times per year): February 28, May 31, August 31, and November 30
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Latest Issue Vol. 60, No. 5 2025

Article Info

Qualitative Case Study on Early Adolescents’ Open-Chat Experiences - Focusing on Relationship Formation with Strangers

Kim Se-jin

인천신정초등학교

Korea Business Review 60Vol. 2No. pp.5-36 (2025)

DOI: 10.20880/kler.2025.60.2.5

Abstract

This study qualitatively investigates early adolescents’ (ages 11–13) use of open-chat platforms, focusing on how they form relationships with strangers, engage in emotional practices, and perceive and respond to risks. Data were collected through a focus group interview with six participants, non-participant observation of public chatrooms, and analysis of relevant social discourse. The findings show that early adolescents use open-chat as a space for interest-based communication, information seeking, and emotional exchange. They develop intimacy with strangers through strategic self-disclosure and empathetic responsiveness. These relationships are fluid, maintained or dissolved depending on emotional needs and situational contexts. Participants also recognize a range of risks and employ coping strategies such as adjusting their self-disclosure, exiting chatrooms, and using reporting tools. Furthermore, they respond to parental control and societal perceptions through acceptance, evasion, and negotiation, often engaging in emotional regulation. This study reframes early adolescents as autonomous agents of digital practice instead of passive recipients of protection. It contributes to a deeper understanding of online intimacy and digital citizenship, as well as provides foundational insights into educational and policy responses.

Keywords

오픈채팅카카오톡초기 청소년낯선 사람디지털 관계익명성온라인 친밀감위험 인식디지털 시민성

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Print ISSN 2951-3596 · Online ISSN 2951-360X

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